Refund policy
Return & Refund Policy
Last updated: August 11, 2026
Thank you for purchasing from us. Because our products are digital and are delivered electronically, all purchases are considered final once the digital product has been delivered or access has been provided.
No Returns or Refunds
Due to the nature of digital products, we do not accept returns or offer refunds for digital products once they have been delivered or made available to you, except where required by applicable law.
Digital products cannot be physically returned, and once a digital product has been delivered, downloaded, or accessed, it may not be possible to verify whether the product has been retained or used.
We therefore do not offer refunds for:
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Change of mind
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Accidental purchases
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Failure to read the product description before purchasing
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Deciding that the product is not suitable for you
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Not using the product after purchase
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Purchasing the wrong product
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Duplicate purchases
Please carefully review the product description and any available previews before completing your purchase.
Digital Product Delivery
After completing your purchase, you will receive access to the digital product through the email address provided during checkout and/or through the download or access page provided after payment.
If you do not receive your digital product, please contact us at brodoandcostudio@gmail.com and we will help you obtain access.
Technical Issues
If you experience a technical problem that prevents you from accessing or downloading the digital product you purchased, please contact us at brodoandcostudio@gmail.com.
We will make reasonable efforts to resolve technical issues and provide you with access to the product you purchased.
A technical issue with the delivery or access of the product does not automatically entitle you to a refund. Where reasonably possible, we will first attempt to resolve the issue or provide the purchased product again.
Incorrect or Defective Digital Product
If you believe that you received the wrong digital product or that the file is materially defective or corrupted, please contact us at brodoandcostudio@gmail.com as soon as possible after purchase.
Please provide your order information and a description of the issue so that we can investigate and, where appropriate, provide a replacement or corrected version of the product.
European Union Customers
If you are a consumer located in the European Union, you may have a statutory right of withdrawal for certain online purchases.
However, for digital content that is not supplied on a tangible medium, the right of withdrawal may be lost when:
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you expressly agree to the immediate delivery or access to the digital content;
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you acknowledge that by doing so, you lose your right of withdrawal; and
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delivery or access to the digital content begins.
By purchasing our digital products and expressly consenting to immediate delivery or access where applicable, you acknowledge that you may lose your statutory right of withdrawal once the digital content is made available to you.
Nothing in this policy is intended to exclude or limit any mandatory consumer rights that cannot legally be excluded or waived under applicable law.
Refunds
Because our products are digital, we do not provide refunds once the digital product has been delivered or access has been provided, except where a refund is required by applicable law or where we determine that a refund is appropriate due to a failure on our part to provide the purchased product.
If you believe you have a legitimate issue with your order, please contact us at brodoandcostudio@gmail.com and provide your order details and a description of the issue.
We will review your request and respond as soon as reasonably possible.
Contact Us
If you have any questions regarding this Return & Refund Policy, you can contact us at: